The CANCOM systems house sees itself as an IT service- provider and specialist in the B2B area. The market leader in the DTP and media environment offers complete IT solutions which include, in addition to a wide product range, IT services such as advice, system integration, service & support and training courses. With its structure of branches covering a wide area comprising 18 agencies in all important areas of concentration in Germany, Austria and Switzerland, CANCOM offers its customers competent contacts in the close vicinity. The central logistic centres guarantee maximum availability of products and fastest possible delivery to the end customer.
Within the main business of the company the importance of e-Business is growing continually. According to a study made by Ernst & Young, B2B activities via Internet will increase tremendously in the next five years. Whilst in 1999 transactions to the value of about 67 billion € (67,000,000,000 €) were carried out via electronic networks, this figure will probably increase in Germany by the year 2004 to 0.55 trillion € (550,000,000,000 €). With its webshop CANCOM is in a very good position here, and it can contact its customers quickly and directly using personalised emails and more than 140,000 addresses which it has on file. Due to its carefully selected acquisitions the company has also been able to get a good foothold in Europe and intends to carry over its history of success into these markets.