Getting in touch with our team couldnt be easier. The Vivint Smart Hub connects you directly with the team in the event that there is an issue and the highly rated Vivint Mobile App does the same. Additionally, smoke or CO detectors trigger an alert to our support team who will then use the talk back feature in the Smart Hub to contact family members, assess the situation and contact emergency services if needed.With a Vivint Home automation or home security system you dont just get the latest state-of-the-art technology, you get our awards winning 24 hour, 7 day a week monitoring and support service. Our team of experts are available around the clock to assist with any incident large or small that is detected by our range of sensors and devices.For customers who use the Vivint Medical Pendant, our 24/7 support team provide a vital link to getting access to help and support. A simple click on the pendant will contact the teams who can help with issue the wearer may be experiencing and ensure that help and support is sent quickly.