Trading and contracting establishment.
Business A predicts future profitability:
?I joined the programme because I wanted help in taking my company (financial services) to the next stage of creating a stable, profitable business. This would then allow me to hand over the running of my business within the next 5 years. I have found the programme extremely useful, especially the sessions where the participants are discussing each other?s problems. I have benefited greatly from this and have been able to bring the benefits directly back to my business. My challenge was the lack of profitability in my business despite having more work than we could handle. During the programme, I have resolved to charge fees for the work I do and offer staged payments to clients, rather than relying on commissions as before. I was worried in case I would lose clients, but they have all accepted the new structure without any problems. This will significantly help my profitability and enable a future handover.?
Business B has developed a more open management style:
?I was appointed MD two months before the programme and wanted help to gain the confidence to change the company. This programme has really been invaluable