Leading Department stores have implemented a process known as Reverse Logistics. The main focus of this process is that stores transfer all return merchandise to a central point where it is scanned and sorted using sophisticated computer software.

RLO Services provides this service to retailers in Australia and New Zealand.

Within this process some products cannot be returned to suppliers for various reasons.
These products are categorized as salvage merchandise and are being offered for sale on an ongoing basis.

Trading in salvage merchandise has experienced dramatic growth, particularly in the USA, Canadian and South American markets. It has proven to be a very lucrative industry, especially for those entrepreneurs who have the foresight to be "pioneers" and leaders in new ventures.