We have been pioneer in all kinds of especial printers and pos machines with ODM or OEM production in china.Today,we continue to innovate with high-tech products.Advanced R&D Our experienced team of 20 R&D engineers is constantly developing new POS and printer terminals that match the latest trends.Plus,we are able to customize for your local requirement and provide an ODM or OEM services.Volume production capabilities If you want to order in bulk, we can easily meet your volume needs.Our ISO9001:2008-certified factory spans 3500 square meter and is equipped with five SMT and assembly lines.With the help of our 250 employees,we can produce up to one million printer terminal annually.To ensure quality,we have a 12-member QC staff with at least three years of experience each.Attentive sales support Our sales representatives are ready to answer your any inquiries.And if requested,we will have one of them travel to your country to visit you in person.we have special supporting engineers to solve your using problem at any moment.Warranty and Services For warranty service, you must provide proof of the date of original purchase.Should your DiligenCe product prove defective during the warranty period, please call the DiligenCe Connection at support at decetech.com for warranty repair instructions and return authorization. A DiligenCe service technician will provide telephone or email diagnostic service to determine whether the product requires service. If service is needed, DiligenCe will, at its option, exchange the spare parts without charge for parts or labor. If DiligenCe authorizes an exchange for the defective unit, DiligenCe will ship a replacement spare parts to you with your next order, and the broken product or spare parts don&＃39;t need to be sent back to DiligenCe company.These are the reasons why we attract customers from Europe,South America,the Middile East,Africa and Asia.Many of them are national distributors,wholesalers and supermarket etc.Benefit as they have by contacting our sales staff.