Hecny Transportation Ltd. is a worldwide freight forwarding company.As a successful class A NVOCC, With our vast experience in transportation industry and worldwide network of over 70 offices and 200 agents covering all five continents, we offer local expertise with global experience catering to each customer, as specific transportation and logistics provider, Hecny eService Center is established to achieve following objectives: Reducing costs and improving efficiency Providing a first contact to customer around the world Meeting increasing customer expectations Being held accountable for customer loyalty Providing timely support and reducing the customer waiting time frame Establishing an effective communication channel to customer at different regions