CCP Contact Center Performance provides Contact and Call Center Management Software for more effective call center scheduling, call recording and Performance Management for your contact center.

The performance management software is used to describe a set of activity such as defining work, setting goals or objectives, providing feedback and encouraging development that assess whether goals are being met.

The CCP Performance management software provides the performance management software to give you instant reporting on your contact center performance management process. The system supports reviews and global setting with full management visibility. With the help of this software one can make sure about the progress and always get the best and most desired results.