Since 1995, Prime has made it easier for our customers to purchase from Asia, providing an ever increasing product range. Today we have a pan-Asian base of manufacturing partners located in Malaysia, Vietnam, Thailand, India and Taiwan enabling us to supply a comprehensive range of products competitively.
Why Prime?
There are two reasons that you would benefit with working with Prime
Save Time
A. Time required identifying and distinguishing between the reliable and not so reliable factories.
Prime does factory auditing with yearly reviews.
B. We already have a large database of approved manufacturing partners. Time saved by not having to make factory visits as we will visit you on a regular basis.
C. Time saved by communicating with only one company in Asia who understands your requirements and standard operating procedures.
D. We have been working in Asia for the past 10 years and the majority of our staff is locals who speak the language.
E. We provide a comprehensive service including quality control and logistics.
Quality Assurance
We ensure that the quality of the products in your order conforms to an approved sample you have received from us.
A. We have a team of people who specialize only in quality assurance.
B. Factory audits are done before manufacturing to ensure the facility is capable of meeting our requirements.
C. We conduct multiple product inspections when working with new factories or designs.
D. We inspect almost 100% of all orders before shipment, even when we may have a long established relationship with a factory. An outside third party inspector is able to uncover irregularities that an in house QA may not.
Customer Service Commitment
Prime provides products and components to mutually agreed upon specifications, on time with clear and timely communication. In keeping with the intent of our service commitment, and as evidence of our wish to continually meet the expectations of our customers.
Mission Statement
Prime continuously looks for ways to make it easier and more rewarding for our customers to purchase products and components from Asia.
The key to making this happen: -
A) Our relationship with customers, suppliers and within our organization.
B) Education, training, access to information and communication.
Made to Order
One of the great advantages you have when asking Prime to manufacture your product or component is our large database of reliable supply partners located in 5 Asian countries.
The procedure if you want us to quote a product or component is as follows:
Drawings / Samples
Send us drawings or a sample with full specifications required.
We will provide a quotation together with any changes from your specification to conform to our production capabilities.
We can normally provide indicative pricing with drawings but there are occasions when a component is very complicated that we need to see a sample.
Samples
An approval sample is provided free of charge up to a value of USD 75 on a freight collect basis. The cost of airfreight is borne by the client and will be deducted from the first order received or in the event that the sample received does not meet the original specifications discussed.