Established in 1999, New York City based company BeltmastersDirect Corp. has been selling fine quality leather belts for buckels, belt buckles and t-shirts since 1999. Selling 100% leather belts and belt buckles is our hobby as well as it is our service to our customers. We wish to Thank all of our customers. If you have a question or comment, Please contact us via Tradekey and we get back to you as fast as possible, within a hour. SHIPPING We ship using standard ground services and on occasion we ship priority mail. We are constantly growing and developing new systems. We ship ground service and this usually takes between 2-5 business days depending on where you live. Priority Mail service ships within 3 business days within the continental US. Shipping Costs are fixed and clearly stated on each listing, we do combine shipping. Insurance is always optional and for your protection. If an item is damaged in transit leave everything the exact way that it was when you received it from the ground service and contact us immediately for further instructions. EMAIL Once we receive confirmation, you will receive an e-mail confirmation of your shipment. We answer all questions efficiently and as quickly as possible. Please allow 24 hours for your email response. RETURNS Customers may buy an item can buy with the utmost confidence on a item&＃039;s description and contents. Buyers that request a refund will receive one when the item is sent back. Please contact us via Tradekey if you have questions or comments. Thanks.