Dear Customer,I am dedicated to giving you excellent service with a personal touch!If you are not fully satisfied, please contact me within 7 days of delivery so that I can give you the great customer service that you deserve. My customers are very important to me and I welcome your input, questions or comments. I am comitted to meeting your expectations. You will receive an email from me letting you know when your package is shipped. I try to describe the condition of my items for sale as accurately as possible. I pack up your purchase with great care to see that it arrives undamaged. I always respond to your emails in a timely manner. Sincerely, Lisa (zziggysgal)